For the purpose of the DPA and GDPR, we are the data controller and any enquiry regarding the collection or processing of your data should be addressed to Helen King 64 Prescott Court, Baschurch, Shrewsbury, SY4 2BF or email [email protected]
By using our website and/or submitting information to us you consent to this.
We are registered with the Information Commissioner’s Office for this purpose.
The personal data that we may collect from you include: –
Helen King Children’s Physiotherapy takes your privacy seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: –
You have the right to access any personal information that Helen King Children’s Physiotherapy processes about you and to request information about: –
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Helen King Children’s Physiotherapy uses third-parties to provide the below services and business functions; however, all processors acting on our behalf, only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
Helen King Children’s Physiotherapy use TM3 to book our appointments online, provide electronic note keeping and storage for your special category data, send out invoices, send out receipts and store clinic letters. All data in relation to your clinical management is processed and stored here. For more information about TM3
You are not obligated to provide your personal information to Helen King Children’s Physiotherapy, however, as this information is required for us to provide you with our clinical services, we will not be able to offer our services without it.
Helen King Children’s Physiotherapy only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. We are required by UK Physiotherapy guidelines to keep your child’s clinical records for eight years after their 18th birthday or until 25 years of age.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay. We will give you the contact details of the person who is dealing with the breach, explain to you the nature of the breach and the steps we are taking to deal with it
You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
Helen King Children’s Physiotherapy only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.
Information Commissioner’s Office
Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF 0303 123 1113 / https://ico.org.uk/global/contact-us/email/
Helen King Children’s Physiotherapy take your privacy seriously and will only process your personal data with your consent and in accordance with the terms stated in our Privacy Notice. We will obtain your explicit consent through a signature at your first face-to-face consultation. You can modify or withdraw consent at any time, which we will act on immediately, unless there is a legitimate or legal reason for not doing so.
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